Legal

Legal and privacy resources.

Review subscription terms, privacy practices, data processing commitments, and acceptable use requirements.

Terms

Subscription terms

Commercial terms for using RivetOps software, implementation support, and customer success services.

  • Subscription scope
  • Support terms
  • Order form rules
  • Renewal process
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Privacy

Privacy notice

How worker, admin, customer, operational, and support records are handled by RivetOps.

  • Data categories
  • Use of data
  • Retention
  • Customer controls
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DPA

Data processing addendum

Processing instructions, subprocessors, transfer controls, retention commitments, and customer audit support.

  • Processor terms
  • Subprocessors
  • Transfers
  • Deletion process
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AUP

Acceptable use

Rules for safe use of notifications, integrations, exports, automation, and customer-facing operational workflows.

  • Notification rules
  • Export limits
  • Integration safety
  • Misuse process
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