Integrations
Keep your systems of record. Run the operating day in RivetOps.
RivetOps connects the applications that already hold work, worker, customer, and asset context. The goal is not another source of truth. The goal is a live operating model that can read trusted data and write back clean events.
Connector catalog
Common systems for workforce operations.
Each connector is designed around the systems that already hold worker records, customer commitments, and operational status.
Salesforce
CRM
Accounts, contacts, contracts, appointment windows
Available
ServiceNow
FSM / ITSM
Work orders, assets, location, status, closeout state
Available
Workday
HRIS
Worker records, roles, managers, organizations
Available
ADP
Payroll
Time, payroll, worker roster imports
Available
Okta / Entra ID
Identity
SAML SSO, SCIM provisioning, domain controls
Enterprise
Slack / Teams
Messaging
Escalations, daily risk summaries, supervisor alerts
Available
Snowflake
Analytics
Warehouse export for operating events and analytics
Enterprise
Webhooks
API
Assignment, escalation, closeout, and evidence events
AvailableData contracts
The important part is not the connector logo. It is the field mapping.
Worker contract
employee_id, role, territory, manager, certifications, home base, availability windows, union group.
Work order contract
external_id, customer window, site, asset, priority, required skill, parts readiness, status, owner.
Closeout contract
required photos, checklist answers, readings, notes, time logs, signature, billing hold reason.
Event contract
assignment_created, escalation_opened, shift_coverage_risk, evidence_missing, work_order_closed.