Careers

Build software for teams whose work leaves the screen.

Join a team building practical software for dispatchers, supervisors, technicians, and operations leaders.

Hiring principles

We hire for operational patience and exact communication.

RivetOps work sits between field operations and precise software contracts. The best people here can respect both.

Technicians and supervisors should not pay for software complexity with worse workdays.

Decisions should be grounded in customer workflows, incident reviews, and observable behavior.

Specs, support replies, implementation plans, and incident updates should be precise.

Product, support, sales, and implementation teams share accountability for customer outcomes.

Hiring focus

Build dispatch, mobile, and integration workflows for operations teams.

Hiring focus

Map customer workflows, data sources, permissions, and pilot rollout plans.

Hiring focus

Design support processes for urgent operational issues and account questions.

Hiring focus

Run trust reviews, vendor questionnaires, policy updates, and incident exercises.

Apply

Send a concise note with role interest, relevant work, and location.

Expect a practical discussion around a customer workflow or operational incident.

Meet product, support, implementation, or security peers depending on role.